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Eagle-eyed fans of the Lion King will recognise the name of the cute character Simba being cited in this title – Casino + Simba = Casimba. Beyond this, Casimba Casino has so much more to give players, ranging from the epic welcome bonus to the enticing game selection that is licensed in the UK and Curacao.
Bonuses and Promotions
Casimba Casino is in the running for being the most generous site on the face of the planet, given the sheer volume of bonuses and promotions.
New Players
You do not have to check your eyes – Casimba Casino does have a £6,500 welcome package accompanied by a number of other perks:
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First deposit: 200% bonus up to £5,000 + 50 spins & 500 loyalty points
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Second deposit: 50% bonus up to £1,000 + 50 spins
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Third deposit: 75% bonus up to £500 + 25 spins
Long-term Rewards
Casimba Casino has previously given away holiday packages in prize events, but the more consistent rewards are made available in the loyalty scheme. You get to start with 500 loyalty points and will only have to reach 1,000 before getting to redeem them.
Bonus Terms
A next important step in this Casimba Casino review is to advise players to check out the terms of any bonus offer. Impressively, Casimba Casino only applies 35x play-through requirements on the welcome package bonuses.
Gaming Software
Casimba Casino has collected a huge range of software providers, including the likes of Amaya, Aristocrat, Blueprint, ELK, Evolution, Foxium, Leander, Lightning Box, Merkur, Microgaming, NetEnt, NYX, Quickspin, Rabcat, and several more besides.
Mobile Design
The Casimba Casino mobile experience works extremely well, given that the wider site adjusts depending on the size of your smartphone or tablet. At a glance, the leading mobile platform for compatibility would include iPhone, iPad, Windows Phone, and Android.
Casino Library
The huge Casimba Casino library is arranged into the categories of slots, jackpots, live dealers, table games, blackjack, roulette, poker, scratch cards, and more. Players are also able to search the games by typing in titles.
Casimba Casino has hit slot titles in the form of Planet of the Apes, Halloween, Moby Dick, Pegasus Rising, The Baron, Monster Wheels, Titans of the sun, and The Odd Forest. Meanwhile, Casimba Casino has progressive jackpot slots in the form of Divine Fortune, The Pig Wizard, Vikings of Fortune, and Mega Moolah Isis.
There are so many live and non-live table games to be played. These include blackjack, baccarat, roulette, three-card poker, Ultimate Texas hold’em, and Caribbean stud. Casimba Casino also has an enjoyable money wheel game called Dream Catcher to check out.
Banking
Each deposit can be made using a recognisable method, with the options including paysafecard, Neteller, Skrill, VISA, or MasterCard. It would be better to have a wider selection, but Casimba Casino can offer encryption security to protect your deposits.
Summary
Casimba Casino delivers an astonishing £6,500 welcome package, but the deal is all the more generous when you see the 35x wagering requirements. All of this provides an astonishingly effective platform for enjoying the outstanding casino library of mobile-compatible games.
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Step into the magical surroundings of Wizard Slots Casino and start off with a fantastical surprise before delving into an enchanting selection of games. Wizard Slots is a casino site fully licensed with UK Gambling Commission, which makes it accessible for Great British residents.
Bonuses and Promotions
Wizard Slots has opted for a strong focus on awarding free spins within the bonus and promotions, which is appealing for players who prefer to spend time on slot games.
New Players
A traditional welcome bonus has been replaced in favour of a deal where first-time depositors receive a complimentary spin for the Mega Reel mini game. To be eligible, new players have to deposit £20 or more to have a turn on the Mega Reel. After spinning, it will be possible to receive anywhere from 10 up to 500 free spins to use for online slots.
Long-term Rewards
Weekly Cashback, Weekly Spinathaon, and Happy Hours are three of the leading promotional events, with bonus funds or free spins available in certain cases. More impressive, however, is the Trophies Cabinet feature. Basically, this is where Wizard Slots assigns challenges and rewards players for leveling up whenever they complete them.
Bonus Terms
This Wizard Slots review must recommend that new players read the bonus terms before claiming the offers available. One of the key terms is that all funds shall be subject to 65 times play-through requirements.
Gaming Software
Wizard Slots is a casino site on the Jumpman Gaming network, so that means the software comes from developers like Gamevy, Eyecon, iSoftBet, NetEnt, NYX, PariPlay, and Microgaming. This setup has been especially good for the quality of the video slots.
Mobile Design
The Wizard Slots mobile interface has been intuitively designed to function instantly in the web browsers of desktop, smartphone, and tablet devices. Android and Apple iOS represent the two leading options for playing Wizard Slots and enjoying a smooth experience.
Casino Library
Video slots are the largest overall category, but players can explore these by looking through new releases and their favourites. Wizard Slots can offer access to hugely impressive titles like Enchanted Prince, Shopping Spree, Thunderstruck 2, Gonzo’s Quest, and Starburst.
Wizard Slots also maintains a strong selection of instant games, including Cops & Robbers, Lucky Keno, Spin Lotto, Rio Bingo, Boss the Lotto, and Slingo.
Table games offer the lowest range of options, with Wizard Slots having standard versions of blackjack, roulette, and baccarat for players to consider.
Banking
At Wizard Slots, players can make deposits using innovative payment methods, including the likes of Pay by Mobile, PayPal, and paysafecard. Of course, players can still elect to use credit card options like MasterCard and VISA. Encryption technology is used to protect all transactions made with the casino site.
Summary
Wizard Slots presents a spellbinding option for players who enjoy the fantasy theme in which they will be accessing video slots on their smartphone or tablet. The casino could be stronger for table games, while fortunes can vary whenever claiming the welcome offer. But Wizard Slots can offer plenty of on-going deals for registered players.
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They say that charity begins at home, but this time it starts at the casino. Captain Charity Casino is a unique gaming site where the operator promises that 50% of all profits shall be awarded to charity. In the interest of legitimacy, Captain Charity is licensed with the Malta Gaming Authority and the UK Gambling Commission to boot.
Bonuses and Promotions
Captain Charity sets itself apart as a casino site, what with the charitable donation commitment, but things become more familiar in the bonuses and promotions.
New Players
After joining Captain Charity, new users will be invited to claim the welcome package. Overall, this is valued at £200 plus 100 spins and will break down into four deposit bonuses that will each be triggered with a commitment of £20 or more:
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First deposit: 100% bonus up to £50 + 25 spins
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Second deposit: 50% bonus up to £50+ 25 spins
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Third deposit: 25% bonus up to £50 + 25 spins
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Fourth deposit: 25% bonus up to £50 + 25 spins
Long-term Rewards
The best way to obtain subsequent bonuses and offers is by signing up for the VIP programme. Once in the programme, you can earn points by wagering. The long-term aim is to rise through seven VIP levels and receive bonus credit, free games, and a whole host of other perks.
Bonus Terms
For new players, this Captain Charity review must advocate that you read the full bonus terms for any offer. Captain Charity has a bonus system where bonuses and winnings won from bonuses must be played through 35 times, which is an extremely generous level.
Gaming Software
In the casino library, it is clear that Captain Charity has used resources to invest in high-quality software providers. Evolution Gaming stands out as the live casino provider, while some of the top slot providers include Microgaming, NextGen, NetEnt, Blueprint, Play’n GO, and ELK Studios.
Mobile Design
Captain Charity mobile users can visit the site immediately from the browser of an Android or iOS device if they want to start playing. As a site, Captain Charity is optimised to adjust the available space show on the screens of HTML5-compatible web browsers.
Casino Library
Slots are good place to start, given that the selection includes top titles like Wizard of Gems, Jack Hammer, Moby Dick, Ted, Cosmic Fortune, Medusa, Super Sumo, Spinata Grande, Reel Bandits, Thunderstruck 2, and Legend of the White Buffalo.
The standard table games don’t quite hit the heights of the interactive live dealer games. These are from Evolution Gaming and include the likes of Immersive Roulette, Auto Roulette, Blackjack VIP, and Baccarat Squeeze.
Banking
Captain Charity has been independently tested by iTech Labs, which has worked to ensure that the casino site is protected by encryption software. Quite simply, this is a security feature that is intended to let players deposit safely using options like MasterCard, Maestro, VISA, Skrill, or Neteller.
Summary
Captain Charity seems like a curious setup at first, but the 35x wagering requirements and the considerable investment in fully licensed gaming software legitimises what is a fun casino site.
]]>Great Casinos for Listening to Music
Here at ClassyCasinos.co.uk, we love listening to songs about winning while playing at these rocking casinos:
Rizk Casino: Get your lucky songs together and take a risk on this generous casino boasting hundred of slots alongside live dealer tables. Sign up today for a 100% deposit bonus up to £100 and 50 extra spins.
mFortune: Use your smartphone to play at mFortune and you can listen to casino music while enjoying the impressive slot titles. Also make sure to unlock the £5 free bonus and 100% match offer.
Lucky Admiral: Whether you prefer casino songs or sea shanties, you can have hours of fun playing with the Lucky Admiral. Spin the Mega Wheel on your first deposit to snag up to 500 free spins on Starburst.
Best Casino Tracks
Now that you know where to play, it’s about time that we revealed our handpicked list. There is a nice variety here, with each track being able to evoke different feelings that are still worth seeking in casino gaming.
5. Blackjack by Ray Charles
Poker gets much of the attention in gambling songs, but blackjack has been given strong representation by the iconic Ray Charles. The blind singer lets his fingers twinkle over the piano keys while crooning about a rough run of luck.
Blackjack highlights the importance of retaining a clear strategy and not taking unnecessary risks. The piano playing and singing in blackjack are superb, even if they lyrics don’t quite inspire like the rest of the top-five.
4. Poker Face by Lady Gaga
Lady Gaga is one of the greatest enigmas in music, but the blonde songstress also knows the value of keeping a very strong poker face. Many of the best gambling songs were written and produced many years ago, yet this is more recent.
Poker Face gives us all a compelling song to enjoy in the present day. Lady Gaga’s lyrics even tap into the fun of gambling with friends or a lover: “A little gambling is fun when you’re with me”.
3. Viva Las Vegas by Elvis Presley
Elvis belting out “Viva Las Vegas” while accompanied by an energetic percussion section and a talented guitarist will have you searching holidays straight to Sin City. This song perfect for paying homage to what remains the spiritual home of casinos.
2. Ace of Spades by Motörhead
Motörhead delivered the most exhilarating and pulsating tracks to make the list. The snarling of Lemmy’s vocals combined with the driving music of the guitar, bass, and drums makes Ace of Spades a close pick for the top spot.
And while Ray Charles focused on the losses, Lemmy confidently reminds the listener that “You win some, lose some” before clearing that it’s “All the same to me”.
1. The Gambler by Kenny Rogers
The Gambler is the song of choice for most players out there. Kenny Rogers delivers an engaging story in his song – all while delivering important lessons. Eventually, the song reaches an incredible chorus to remind the listener that you have to “know when to hold ‘em, known when to fold ‘em”.
Those casino songs should make for enjoyable gaming at our handpicked list of casinos. Of course, there will be many more great gambling tracks to listen to. Why not let us know about some of your favourites?
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Believers of star signs and horoscopes will appreciate having Zodiac Casino as their go-to site. Create an account and then complete your Zodiac Casino login to encounter a wealth of sublime offers designed to dramatically enhance your gaming time.
Bonuses and Promotions
After five deposits at Zodiac Casino, you could be playing with an extra £500 worth of bonuses in your bankroll, but there are still other perks to receive.
New Players
Zodiac Casino makes it easy for new players who deposit £1 or more. From the outset, there is a Zodiac Casino 80 free spins offer that leads on to another few great deals:
Please be aware that the £20 welcome offer will be subject to 60x wagering requirements, while the standard bonus funds are valued at 30x. You should read the bonus terms before claiming any offer.
Long-term Rewards
Real-money wagering can eventually lead to significant rewards thanks to the VIP scheme. Gradually build up comp points and then cash them in at a later date.
Gaming Software
Zodiac is a Microgaming casino that’s been approved by licences from the Malta Gaming Authority and UK Gambling Commission. Unfortunately, there is no software from any other provider but Microgaming, but there are still more than 550 casino games in the library.
Mobile Design
The Zodiac Casino mobile interface is designed to be compatible with all of the current HTML5 web browsers. These can be found on Android, Windows Phone, iPad, and iPhone. This means that Zodiac Casino can be played without having to install software, making the entire experience much more straightforward.
Casino Library
The casino library is divided into several major categories to cover the likes of blackjack, roulette, table games, video slots, progressive jackpots, video poker, and instant games.
Slots get the most attention, as they have hundreds to choose from. Overall, the selection blends together classic Microgaming slots next to exciting new releases. Some of the top slots to name check are Girls with Guns, Avalon 2, Thunderstruck 2, Mega Moolah, Fruit vs Candy, Football Star, Castle Builder 2, and Battlestar Galactica.
Players will find a better live experience at other casino sites, but Zodiac is pretty good for the number of standard table games. These cover different types of rules and stakes, with the core games including roulette, blackjack, baccarat, and poker.
Banking
MasterCard and VISA both lead the way as the top two credit cards ahead of Diners Club International. Alternatively, players might prefer to stick safer payment methods like ClickandBuy, PayPal, Neteller, Instadebit, Skrill, and paysafecard.
Summary
Some of the key positives to draw from this Zodiac Casino review are the 550+ Microgaming games, mobile compatibility, array of payment methods, and the hundreds of bonus funds. To improve, Zodiac Casino could start by adding slot games from a few other software providers.
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This Divine Slots review shall introduce you to a casino that can promise a wide selection of mobile slot games and promotional offers. Divine Slots is positioned on the Jumpman Gaming network and has been able to start with considerable support.
Bonuses and Promotions
New players will find that Divine Slots is actually quite interesting for bonuses and promotions, which is mostly thanks to the Mega Wheel side-game.
New Players
Rather than dole out deposit bonuses, Divine Slots has instead elected to run the Mega Wheel. Basically, every new player who deposits £20 or more will be entitled to a spin. This could lead to them earning anywhere from 20 free spins to a colossal 500 – and there are shopping vouchers to win instead.
Newbies are also entitled to receive double cashback on their losses during the first month. This can range from anywhere between 1% and 20x weekly cashback when playing at Divine Slots.
Long-term Rewards
One of the most enjoyable long-term promotions is the Trophy Cabinet. Quite simply, this is where you monitor your current achievements and player level. Keep completing achievements and you will increase the level and unlock rewards.
Divine Slots also maintains a VIP scheme through which players can earn cashback and even compete for a weekly pizza prize. Please read the current terms and conditions for all of these offers.
Gaming Software
The presence of a Jumpman Slots platform bodes very well for those who prefer reel-based action to the green felt of the tables. The software providers include Microgaming, NextGen, NYX, NetEnt, Eyecon, iSoftBet, Gamevy, and PariPlay.
Mobile Design
The Divine Slots mobile site is exactly the same as the desktop one. In fact, the casino operates using a single site that’s compatible across all devices with HTML5 web browsers. For mobile gamers, you can play instantly on Windows Phone, Apple iOS, or Android.
Casino Library
The name Divine Slots appropriately outlines what players can expect from the casino library. In short, there are more than 200 instant games, with the slots covering enticing themes like fantasy, animals, fairy tales, history, food, and horror.
There are some highly impressive slot releases to sample, including the likes of Thunderstruck 2, Foxin’ Wins, Fluffy Favourites Jackpot, Heavy Metal Warriors, Gonzo’s Quest, Jungle Spirit: Call of the Wild, Guns N’ Roses, Fairytale Legends: Hansel & Gretel, and Emoji Planet.
By comparison, the table games are much lower in number. Nevertheless, Divine Slots has ensured that players will at least have the choice of enjoying European roulette, blackjack, punto banco, and Texas hold’em.
Banking
Divine Slots has a banking platform that’s safeguarded by SSL encryption technology designed to keep unwanted individuals away from your funds. You can feel safe whether you would rather deposit using PayPal, paysafecard, VISA, Maestro, MasterCard, or Pay by Mobile.
Summary
Keep an open mind and you can benefit greatly from the Mega Wheel intro offer. You will then have access to a wealth of great slot games from your smartphone or device. Divine Slots can even offer elite financial security to ensure that you stay safe.
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Big Rock Slots is another appealing brand found on the Jumpman Gaming network. For new players, this will mean mobile-compatible access to a substantial suite of Jumpman Slots along with other instant games and table games.
Bonuses and Promotions
Players can find bonuses quite frequently whenever they join Big Rock Slots. After signing up, they can keep checking the schedule to see exactly what is coming up next.
New Players
Big Rock Slots has elected to go in a different direction compared to the casino sites that offer deposit bonuses to new players. In this case, you will receive a turn on the Mega Wheel after making a first deposit of £20 or more.
This is quite an unconventional welcome offer, but it’s one that could see some lucky players receive up to 500 free spins on Starburst. There are smaller increments of free spins to unlock, while players will also have the ability to win shopping vouchers – please read the terms for more details.
Long-term Rewards
Further free spins can be unlocked whenever players join other events, such as Happy Hours, Weekly Spinathon, and Turbo Reel. Big Rock Slots will also offer double cashback to newbies, while the VIP scheme is also filled with opportunities to receive cashback.
The Trophy function is another effective tool for receiving free spins and various other perks. Simply complete daily tasks and try to increase your player level to start reaping the rewards.
Gaming Software
Big Rock Slots runs on a core platform from Jumpman Slots, but the bulk of the gaming content is supplied by top software providers such as Eyecon, Microgaming, PariPlay, NetEnt, NextGen, NYX, Gamevy, and iSoftBet. The content is then delivered under license from the Alderney Gambling Control Commission and the UK Gambling Commission.
Mobile Design
Big Rock Slots Mobile has been engineered to excel on modern HTML5 devices, covering both smartphones and tablets. Players aren’t even asked to install any software because the casino works instantly on mobile web browsers, including the operating systems of Android, Windows, and Apple iOS.
Casino Library
At this point of the Big Rock Slots review, it must be revealed that slots provider the overwhelming reason for signing up. The table games aren’t as well-represented in terms of volume, but the casino can at least offer blackjack, punto banco, roulette, and Texas hold’em.
The much larger slots category shall feature premier releases such as Tokyo Nights, Lucky Pirates, Boom Brothers, Fish & Chips, The Warriors, DJ Wild, Avalon 2, Fluffy Favourites, Jimi Hendrix, Foxin’ Wins, and Jack & the Beanstalk.
Banking
When it comes to banking, Big Rock Slots covers a handful of effective payment methods, covering Pay by Mobile, paysafecard, PayPal, MasterCard, Maestro, and VISA. In the interest of player protection, Big Rock Slots utilises high-tech encryption software in order to raise security standards.
Summary
Big Rock Slots offers the unconventional Mega Reel welcome offer, but this can work out very well for some players. For the long-term, the presence of further deals, events, and rewards will make it simpler for players to extend their gaming sessions over the many fun slot titles.
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Slot developers and casino sites are constantly trying to outdo their respective competitors. This level of competition has led to the creation of mobile casinos and live gaming, but a more recent development has been the incredible rise of new branded games.
Best Casinos to Play Branded Slots
There are some casinos out there that can offer huge selections of great branded slots. These are some of the top options out there:
· Lucky Admiral: Deposit as little as £10 for a spin of the Mega Reel, which can land you up to 500 free spins.
· mFortune: This is a fine destination for fine branded games like Little Red Riding Reels. Try them with £10 free and a 100% match bonus to £100.
· Moobile Games: A colossal £545 welcome package will transform your initial deposits. Use the funds to then sample the many fun slots.
· Rizk Casino: Deposit £50 at Rizk Casino and you can play with £100 and 50 extra spins. This will be perfect for trying movie themed slots like Sherlock Holmes.
Why Branded Slots Are Popular with Players
On a psychological level, branded slots are extremely popular with players because they create a strong bond. This is achieved when players consider a slot to be familiar because they enjoy the TV show, film, cartoon, comic book, or video game on which the slot is based. These are some other reasons why branded games are popular:
· Fun subject matter: Slot developers will often try to craft their own stories, but players are usually more excited by a movie or TV show they enjoy.
· High-quality design: Many more resources are typically invested in branded slots, with developers bringing their A-game to create visually stunning games. Ideally, there will be fully customised symbols rather than playing cards to fill space on reels.
· Innovative slots: Developers also seem to be more willing to break from tradition when making branded games. For instance, the Superman slot from NextGen has an extra row of symbols to appear over the five reels.
· Exciting features: For added excitement, developers will include new special features that can feel fresh compared to classic slot releases. For example, there might be an enormous progressive jackpot or else fun mini games with winnings.
Licensing Agreements vs. Branded Slots Without
For the uninitiated, copyright will eventually run out on entertainment properties. Today, all of the classic fairy tales from years gone by are now free for any creators to utilise, whereas recent Hollywood movies aren’t.
Licensed Slots
Terminator 2 and Superman are two examples of movies that have been developed as branded slots, while Game of Thrones is another prime example of a TV show to receive that treatment. All three of those hit slots are available now at Microgaming casinos, including Rizk Casino.
Rizk Casino is also home to the Family Guy slot, which is a fine example of a cartoon game. There are even more branded slots that worth checking out at Rizk Casino, while Moobile Games can also offer Family Guy.
Unlicensed Slots
As explained, there are numerous opportunities for using classic fairy tales. These can be found across all manner of casino sites, with operators and developers benefiting from having brand recognition without having to spend money on expensive licences.
Some fairy tales are so popular that they currently have several different slot versions. Players will typically encounter Jack & the Beanstalk, Little Red Riding Hood, and Hansel & Gretel more than other fairy tales.
Classy Casinos’ Top Branded Slots
At Classy Casinos, we have encountered so many impressive branded releases, but the options below are among our favourites.
Superman Slot (Rizk Casino)
NextGen has crafted a highly impressive Superman slot with stunning comic book graphics. Fly off with this five-reel slot and enjoy the free games and Bonus Bet feature.
Family Guy Slot (Moobile Games, Rizk Casino)
Family Guy has enjoyed years of popularity for its edgy jokes on popular culture. Casino-playing fans of the show can try the five-reel slot from IGT and win from 30 paylines.
Game of Thrones Slot (Rizk Casino)
Microgaming casinos can offer the Game of Thrones slot with either 15 paylines or 243 ways of winning. In each version, players can pledge their allegiance to one of four great houses.
Hansel & Gretel: Witch Hunters (Lucky Admiral)
This slot is based on the movie staring Gemma Arterton and Jeremy Renner. Scatter symbols can trigger free spins and wild symbols can be extended in this slot from iSoftBet.
Little Red Riding Reels Slot (mFortune)
The Little Red Reels slot is exclusive to mFortune, where you can venture deep into an enchanted forest where a progressive jackpot is there to be played for.
Most casino players are likely to find a branded slot that’s been inspired by something they love. There are so many more branded games out there for you to discover.
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Deal or No Deal Casino is operated under an official licence from the broadcasting company that established the hit TV game show. The official branding of this site will be an appealing draw for some players, but it’s also important to mention the other strengths in this Deal or No Deal Casino review.
Bonuses and Promotions
Welcome offers and long-term offers are both available to players, but Deal or No Deal could do a better job when it comes to hosting weekly events and deals.
New Players
First deposits of £10 or more will trigger a 100 match bonus. This deal will allow you to snag up to £100. You can read the terms and conditions to learn more about the following wagering requirements: Boom 8x, Slingo 60x, and slots 80x. Winnings will be restricted to £500 and the offer can only be claimed with a credit card or when paying by mobile.
Deal or No Deal will then offer a second deposit bonus. On this occasion, you can deposit £10 to receive five free games on Deal or No Deal Slingo.
Long-term Rewards
Deal or No Deal isn’t great for hosting weekly events. As a result, you have to get into the VIP programme, which is divided into the two tiers of VIP and Platinum VIP. On-going wagering could eventually result in players receiving cashback, express withdrawals, exclusive promos, welcome bonuses, and more.
Gaming Software
Gaming Realms is the overall software provider, but additional content has been secured from the likes of Microgaming, WMS, Barcrest, NetEnt, IGT, and Eyecon. Software variety is now more important than ever before.
Mobile Design
The level of Deal or No Deal Casino mobile compatibility is extremely high on iOS and Android, but only when players have updated to the current operating system. This will enable Deal or No Deal players to enjoy instant access to the casino site and start playing the many games.
Gaming Library
The Slingo games catch the eye for their ability to combine slots and bingo for a fresh gaming experience. The standout options feature Deal or No Deal, Britain’s Got Talent, and The X Factor.
Slots will receive most of the attention, with the best options including Siberian Storm, Starburst, Thunderstruck 2, Emoticoins, Rainbow Riches, Family Guy, Transformers: Battle for Cybertron, Jurassic World, and Star Trek: Red Alert.
Players can also enjoy a small selection of table games and video poker, with this section playing host to European Blackjack and 3-Wheel Roulette.
Banking
Secure payments are completed behind the strength of encryption technology. And this is vital because Deal or No Deal only lists MasterCard, Maestro, VISA Debit, and VISA as the payment methods on the homepage. Some casino players would want to see e-wallet and prepaid cards added down the line.
Summary
Deal or No Deal Casino is a UK-licensed site that can offer exciting slots, dependable table games, and fresh experiences from the Slingo games. The banking methods and promotional events should be expanded, but there is so much to enjoy while waiting for those improvements.
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The UK Gambling Commission (UKGC) has introduced a brand new tool designed to aid British gambling consumers in making complaints against their operators. Resolver went live from 1 August 2017 and will give gambling an online tool that is intended to streamline the entire complaints process in the UK.
Streamlined Consumer Complaints
Resolver has been designed as an online customer support tool that is described by UKGC as being free and independent for Great British residents. Gamblers, however, must be aware that Resolver is not an intermediary body that will process complains.
Instead, Resolver has been constructed as a resource that will enable gamblers to research information relating to the issue that they are considering complaining about. After performing their research into an issue, consumers are then given support to effectively write a clear email or letter detailing their grievance.
Resolver users will be provided with a special email address that is used in the process. This will ensure that users have a legitimate way to contact major gambling operators. Any responses will then be delivered straight to the Responder email inbox that is available through the platform.
Record Communications
Consumers will also be given a platform with which to understand the rights that they possess. Meanwhile, they can also utilise Resolver as a means of recording every point of communication that they make with an operator or operators. The recording of information can extend to include not only emails, but also phone calls to customer support staff.
The phone call recording is a function that can only be utilised through the Resolver app. Although the core Resolver service is free, UK consumers will have to pay the cost of a national call if they want to record the conversation. However, this will likely be free for consumers who maintain a UK mobile phone contract with monthly minutes.
Operator Benefits
In addition to supporting gamblers, the UKGC believes that Resolver will also benefit operators in the complaints process. By increasing the quality and descriptiveness of complaints, the UKGC is confident that gambling operators will become quicker at dealing with complaints while also being able to realistically manage customers’ expectations.
UKGC believes that consumers having a better understanding of their rights will also yield publicity benefits for gambling operators. The Resolver site points out that UK consumers are currently more likely to express their frustrations on forums or social media, with the potential for their complaint to go viral or put others off from joining an under-fire brand.
Resolver is free for UK-serving operators, who can choose to accept to engage with new cases via the platform. Operators will also have the capacity to add information to the platform, covering the likes of company policy and how complaints are handled through procedural means.
The Verdict on Resolver
The launch of Resolver could greatly benefit consumers, who will now have a clear store of communications with operators they make complaints against. Meanwhile, they can submit more effective complaints and take the time to understand their rights. Resolver appears to be a positive addition for the UK online gambling marketplace.
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